All our items are carefully packaged, protected and sent by First Class Royal Mail in the UK. International shipping may take 7 days or more to arrive.
We are a small business and so orders are dispatched once a week, usually on a Thursday. If you need a purchase to be dispatched sooner, please send an email to hello@zoeprose.com and we will do everything we can to make sure that happens!
We aim to have happy customers- if you’re unhappy with your purchase please contact me as soon as possible, preferably within 14 days of receipt of your items. Unfortunately digital items and return postage cannot be refunded.
Wholesale and custom requests can also be made by emailing hello@zoeprose.com – we would love to work with you!